Shipping & Return Policy

Earth-Tek processes and ships orders as quickly as possible. Most orders are processed within 1–3 business days after payment is received.

Shipping times may vary depending on location, carrier delays, holidays, weather conditions, or product availability.

Order Processing

Orders are typically processed Monday through Friday
Orders placed on weekends or holidays may process the next business day
Tracking information will be provided once your order ships

Shipping Carriers

We may use USPS, UPS, FedEx, or other shipping providers depending on the order and destination.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Earth-Tek is not responsible for delays or lost packages caused by incorrect addresses entered during checkout.

Lost Or Delayed Packages

Once an order has been shipped, delivery timelines are controlled by the shipping carrier. If your package appears delayed or lost, please contact the carrier directly first. You may also contact us for assistance.

Return Policy

We want you to feel confident ordering from Earth-Tek.

If you are not satisfied with your purchase, you may request a return or replacement within 30 days of delivery.

30-Day Satisfaction Guarantee

If you try a product and are not satisfied, contact us within 30 days and our support team will work with you to provide a replacement or help resolve the issue.

Return Eligibility

Requests must be made within 30 days of delivery
Proof of purchase may be required
Some promotional or limited-edition items may be non-returnable

Refunds

Approved refunds are typically issued back to the original payment method. Processing times may vary depending on your payment provider or financial institution.